Refund policy

 

 

At Kar3a, customer satisfaction is our top priority. However, due to the nature of our products and for health and safety reasons, we do not accept returns or offer refunds on any purchases.

No Returns or Refunds:

• All sales are final. Once an order has been placed and processed, it cannot be canceled or returned.
• We do not offer refunds, exchanges, or credits for any products purchased, except in cases where the product received is defective or damaged.

Defective or Damaged Items:

• If you receive a defective or damaged item, please contact our customer service team within 2 days of receiving your order. We will require proof of the defect or damage, such as a photograph.
• Upon verification of the defect or damage, we will offer a replacement of the same item at no additional cost.

Contact Information: If you have any questions or concerns regarding this policy, please contact us at shopkar3a@outlook.com.

Thank you for your understanding and support.